Amazon and Exploding Hoverboards


We are definitely not "Back to the Future" just yet as the widely popular hoverboard has been reportedly blowing up in some cases making international headlines. One family even lost two dogs after a hoverboard combustion caused a house fire! Now, at least one retailer has apparently decided to throw in the towel.

Amazon has chosen to give full refunds to any customers who bought a hoverboard, according to U.S. Consumer Product Safety Commission Chairman, Elliot F. Kaye.

Kaye said he was "pleased that at least one leading retailer is erring on the side of caution." He referred disgruntled hoverboard owners to Amazon's contact page to claim their refund.

"I want to commend Amazon for voluntarily stepping up, providing a free remedy and putting customer safety first," Kaye said.

Amazon itself has not yet released an official statement on the matter and it is unsure whether the offer applies worldwide and on all hoverboards, regardless of date of purchase.

Amazon has, however, already removed a number of hoverboard brands, including the popular Swagway at one point, from its virtual shelves and issued warnings to customers to dispose of certain brands and devices with non-complaint plugs. 

Kaye also flagged the fact there is no safety standard in place for hoverboards and warned that a UL mark, a sign of electrical compliance granted by a respected certification company, was not a reliable indicator of device safety. A number of hoverboards have been found with counterfeit UL marks.


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